Terms of service

Last updated: 4 October 2026

1. Who sells

The seller is [PENDING: company name] (“Synark”), with tax ID (NIF) [PENDING] and registered address at C/ Huerta del Bayo [PENDING: no.], 28005 Madrid (Spain). Email: contact@synarksystems.com.

These terms govern all purchases on synarksystems.com. By placing an order, the Customer declares that they are of legal age and accepts them. The version in force on the date of the order applies.

2. Consumers and businesses

The Synark Station is equipment for professional use. These terms distinguish two types of Customer:

  • Consumer: a natural person who buys for a purpose outside their business or profession. They keep all the rights the law grants them.
  • Business: a company, self-employed person or professional who buys for their activity. Anyone who asks for an invoice in the name of a company or as a self-employed person buys as a Business.

Clauses marked “Businesses only” apply only to Businesses.

3. Product

  • Each Synark Station includes 20 phones, a power supply, a connection cable and a power cable. It does not include software, licences, accounts, SIM cards or an internet connection, unless expressly stated.
  • The built-in phones are refurbished devices [PENDING: confirm]. They work properly, but may show signs of use and have a lower battery capacity than a new device.
  • Photos, videos and the 3D rendering are for guidance only. Synark may replace components with others of equal or better performance.
  • The Android version stated is the one installed on delivery. Synark does not undertake to update it.

4. Prices and payment

  • Prices in euros, VAT included. Shipping costs are shown during checkout before you pay.
  • Payment is made when placing the order, using the methods available at checkout. No order is prepared until payment is confirmed.
  • If a price is manifestly wrong, Synark may cancel the order and refund the full amount paid.
  • Synark retains ownership of the product until the price has been paid in full.
  • To receive an invoice in the name of a company, enter the company name and tax ID when buying.

5. Order

  • The contract is concluded when Synark sends the order confirmation email.
  • Synark may refuse or cancel an order, refunding the full amount, due to lack of stock, suspected fraud, incorrect details or signs of unlawful use of the product.

6. Shipping, returns and warranty

These are governed by the Shipping policy and the Returns and warranty policy, which form part of these terms.

7. Use of the product

  • The Customer is solely responsible for how they use the Synark Station. They must comply with the law and with the terms of third-party platforms (TikTok, Instagram, Spotify, Google, video games and any other), and respect the intellectual property and personal data of third parties.
  • Synark does not control that use and is not liable for suspensions, blocks or loss of accounts, or for penalties or third-party claims arising from it.
  • The income figures on the website and blog are estimates for guidance only. They are not a promise or a guarantee of results.
  • Using the product for fraud, spam, impersonation or any unlawful activity is prohibited.

8. Liability

  • Synark is not liable for indirect damage, loss of profit, loss of data or income, or outages of third-party services. The Customer must make their own backups.
  • Synark is not liable for delays or failures caused by force majeure.
  • Businesses only: Synark’s total liability is limited to the price paid for the affected product.
  • Consumers: these limitations apply to the extent permitted by law and do not affect the legal guarantee or liability for wilful misconduct, gross negligence or personal injury.

9. Intellectual property

The Synark brand, the product design and the website content belong to Synark or its licensors; the purchase does not transfer any right over them. Samsung, Galaxy, Android and the other brands mentioned belong to their owners. Synark is not affiliated with them or sponsored by them.

10. Personal data

It is processed in accordance with the Privacy policy.

11. Applicable law and courts

Spanish law applies. Businesses only: the parties submit to the courts of the city of Madrid, waiving any other jurisdiction. Consumers: the courts that apply under the law.

Before making any claim, write to us at contact@synarksystems.com: we will try to resolve it that way.